GLOBAL SERVICE JAM TAMPERE

The world´s biggest design focused innovation event now also in Tampere! Come and join the Global Service Jam in Tampere on 20th to 22th of March.

Are you ready to invest 48 hours on learning, having fun and gaining new
friends? Are you ready to try something new, do something that matters
and change the world. You can have all this by joining The Global
Service Jam -family.

what?

Service Jam is an collaborative event for people who are interested in service design – creative and design-based approach to problem solving. The purpose of the event is to encourage people with different backgrounds to innovate and experimentate together – so please don’t bring a idea or a team with you!

Global Service Jam is going to be held internationally at the same weekend. All local results are published at a same platform. The theme or topic of Global Service Jam will be announced for participants on Friday at 18:30 (local time) and all the results will be shared on Sunday at 14:00.

why?

Are you already an experienced designer? Are you completely new in the service design field? Or just interested in problem solving, innovating or design thinking? Either or, the Service Jam Tampere is for you! The weekend is all about learning more about service design and meeting lots of interesting people while working hard for the solution that may have real business potential. Your work and thoughts will be reviewed by other people and presented to the world where potential customer or employers can see them in real. In any case you’ll have a fun and get to know people with same interests.

when

Friday

1600: Doors open/meet up    

1830: Announce theme

2100: Doors close

Key note speaker:
Veikko Törrönen
, KREAPAL, “what is service design and what is the design process?”


Saturday

0900: Doors open, warming up

1345: host presentation “prototyping”

2100: Doors close

Key note speakers:
Hanna-Riikka Sundberg
ja Suvi Leander, GOFORE, “research”
Mari Helenius
, TAMK, “Futures thinking and foresight”


Sunday

0900: Doors open, warming up

1600: “show and tell”

1700: summary, prizegiving

1800: End of Jam

Key note speaker:
Tiia Tammela, KPMG, “Business design – Business perspectives for design”
Anastasia Kozina, Memocate, “Changing role of designer in environmental question”

Friday
1600: Doors open/meet up

1830: Announce theme

2100: Doors close

Key note speaker:
Veikko Törrönen
, KREAPAL, “what is service design and what is the design process?”

Saturday
0900: Doors open, warming up

1345: host presentation “prototyping”

2100: Doors close

Key note speakers:
Hanna-Riikka Sundberg
ja Suvi Leander, GOFORE, “research”
Mari Helenius
, TAMK, “Futures thinking and foresight”

Sunday
0900: Doors open, warming up

1600: “show and tell”

1700: summary, prizegiving

1800: End of Jam

Key note speaker:
Tiia Tammela
, KPMG, “Business design – Business perspectives for design”
Anastasia Kozina, Memocate, “Changing role of designer in environmental question”

where

Tampere Service Jam 2019 will be held in the national historic Finlayson area at a brand new co-working space TOINEN | TOIMISTO.

TOINEN | TOIMISTO offers to you working space when home office’s loneliness gets overwhelming or you realize that people around you enhance your workflow. TOINEN | TOIMISTO is especially a meeting place where any professional regardless of profession has friends amongst them. Friends who understand what their skills are and what is expected of them.
TOINEN | TOIMISTO is also a workshop space. Anyone who needs a space for his/her team can sign up and get workshop space for teams use and even get support through difficult workshops and projects. TOINEN | TOIMISTO also provides support for your sales preparation and productization. If preparing and starting of your sales seems difficult they can even sell it for you!

Awesome, right?

TOINEN | TOIMISTO is not just a place. It is also a feeling. Social-atmosphere/Feeling of belonging and connection. Feeling that you belong to something bigger.

TOINEN | TOIMISTO is its people. JAM is also its people! We think this kind of a loving space is a spot on for jamming!

come and jam with us

Tampere Service Jam 2019 registration is now open! Register now to this ‘must attend’ event for all people interested in service and customer experience and design which will be held in Tampere 29-31 March 2019. Teams will be formed at the event and after weekend you’ll have made a bunch of new friends!

INTRODUCING YOUR CREW

Irja Koljonen

Customer experience & retail professional

Anu Ukonmaanaho

Management Consultant

Hanna Salminen

Information focused organisation developer

Emilia Tolonen

Marketing specialist

Daryna Barsukova

UX/UI designer | Service Designer

Hanna Remula

UX Designer

CONTACT US